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    • Terms & Conditions

Terms and Conditions. 

All of the PickOne courses take place in the PickOne studios in Leith Edinburgh. 

Coburg House Art Studios,
15 Coburg Street,
Studio 7/PickOne
Leith,
Edinburgh,
EH6 6ET

PickOne Studios reserves the right to 
  • To work within an environment which is safe. Any student who threatens, is verbally abusive, or has behaviour which makes fellow students or staff feel unsafe will be withdrawn/asked to leave immediately with no refund given.
  • To ensure that students working within the PickOne Studios do so safely. If it's felt that any student is under the influence of drugs or alcohol, they will be ask to leave the premises immediately or not admitted entry. If this happens the student will be withdrawn from the course immediately with no refund given.
  • Prior to booking if you are in any doubt regarding your physical abilities, which includes dexterity, specifically in the use of your hands and any visual impairment you may have please do get in touch with James at the following link to discuss this prior to booking any class on the PickOne site. 

CANCELLATION POLICY 
  • PickOne Studios reserve the right to cancel courses if the circumstances dictate. We will endeavour to notify you via email, text or phone call as soon as possible and/or convenient. 
  • All students must make sure that their contact information is correct at the time of booking, including telephone numbers as we will not be responsible if you do not get the information as a result of incorrect contact details given at the time of booking.
  • Any changes or swaps to weekend classes once booked will be subject to a £50 administration charge. So please be sure of your initial booking. 
  • If we must cancel a class due to unforeseen circumstances that are out with with our control (acts of god, extreme weather conditions, public health situations, acts of terrorism, acts of vandalism, fire, water damage, structural damage to the building, theft) no refunds will be given, however you will be offered an alternative class of the same value at a time that suits you. This offer will be valid for 12 months. 
  • No refunds can be given for the non attendance of a rescheduled class and no alternatives will be given.
  • If students must cancel their place less than four weeks before the start of a class, fees will not be refundable, however, in exceptional circumstances we may be able to offer a partial refund less the administration fee of £50. We, kindly request that you outline the circumstances in writing by e mail to our e mail address.
  • Non-attendance of the class due to illness or personal circumstances does not provide the right to a refund or credit. However, in exceptional circumstances we may be able to offer a partial refund less the administration fee of £50. We, kindly request that you outline the circumstances in writing by e mail to our e mail address.
  • Please check before you book any of our courses that they are at the right level for you. We the PickOne Studios are not responsibility for any issues arising from you booking on a course which is either too advanced or not advanced enough for the attendee and no refunds will be given.

EVENING CLASSES + SPECIALITY CLASSES
  • Evening classes run for 11 weeks at 3 hours per session, if during that time a situation arises, where a night has to be missed due to an unforeseen social occasion, a work commitment etc ... please give as much notice as possible and the missed evening will be tacked on to the end of your block to give you the full 11 weeks/33 hours. 
  • If students go over the allotted evening class time of 11 weeks/33 hours a nightly charge of £15 will be incurred until individual projects are complete. This can be paid by arrangement. 
  • If you complete your project in 6 weeks or under, students will be offered to use the remaining time to begin a new project with an additional charge of £20 to recoup additional material costs. A nightly charge of £15 will be incurred when students go over the 11 weeks/33 hours until the second individual project is complete. This can be paid by arrangement. 
  • No refunds will be given if one completes a project under the allocated time of 11 weeks/33 hours by 4 weeks. 
  • Any damage to equipment as part of an evening class (or speciality workshop) will have to be replaced like for like with an additional charge of £50 for administrative costs. 

EQUIPMENT USE AND LOAN
  • As outlined on course descriptors, equipment used for weekend workshops are taken away at the end of the workshop for the completion of individual projects by the fee paying students. This is estimated to take between 6 and 8 additional hours. 
  • The return of the equipment will be discussed at the end of the class with dates given as to when the looms must be returned. Looms can be returned earlier and this can be arranged via e mail 
  • Equipment must returned in full working order. Looms will be assessed on their return. Any damage or loss must be paid in full + a £50 administration fee by the student who signed up/participated in the workshop. 
  • PickOne abhors waste. Therefore looms returned with an incomplete project/warp will be subject to a £150 charge so that the piece can be woven off, finished and completed. The piece can then be sent off to the student and PickOne will be responsible for postage and packaging costs. 
 
COVID-19
  • If classes are cancelled in accordance to national/local lockdowns no refunds will be given, however  an alternative class of the same value will be offered at a time that suits you. This alternative will be valid for 12 months.
  • No refunds can be given for the non attendance of a rescheduled class and no alternatives will be given.


PAYMENTS
  • Payment in full secures a place on any of the PickOne workshops outlined on the PickOne website. 

FEES
  • Workshop fees cover tuition, use of studio equipment, all materials and follow up hand outs. There are no discounts given if you wish to bring along your own materials.
  • All fees must be paid in full when booking a class and participation will only happen once fees have been paid in full.
 
PHYSICAL FITNESS + WELLBEING
  • Please ensure that the workshop you have booked on to is suited for your level of abilities and physical fitness as PickOne Studios are not responsible from any issues arising from booking on a course which is too advanced or not advanced enough for the workshop attendee, if this is the case no refunds will be issued.
  • Whilst in the PickOne Studios, your well being is our number one priority. Should you become unwell during a class, we will do our level best to look after you and do what is best for you. If you are unable to attend the second day we will offer you a place on the next available class, however it may not be feasible to "save" the work so far completed over the duration of the course, but we will do our best to accommodate the situation through clear communication.

 DISABLED ACCESS
  • We are happy to inform you that the studio space is wheelchair accessible. If you have a disability and would like to take part in a weave class please contact James on this link to discuss any access requirements or specific needs you  have. All wheelchair users should let James know in advance so we can accommodate you with least fuss as possible.
  • it is our aim to accommodate everyone who wants to join us. The earlier you are able to let us know what you might need, the better we will be able to make your experience.
 
PERSONAL INFORMATION 
  • We dislike spam and will not give your personal data to any third party in accordance with the Data Protection Act 1998.
  • We may wish to use photographs, artwork and audio-visual media containing your image or likeness in our future marketing and promotional materials and you hereby consent that we may do so in all and any media for such purposes
  • If you would prefer that we do not, we will address this with any concerns at the beginning of any workshop. It is perfectly ok to say no.
  • Copyright of any photographs containing your image or work made during any of the workshops attended  shall not entitle you to receive any royalties or other payments from PickOne. 

GIFT VOUCHERS FOR WORKSHOPS AND PHYSICAL GOODS
  • Gift Vouchers are valid for a period of 12 months from the date of purchase and cannot be redeemed/refunded after the expiry date.
  • Only one gift voucher per course booking can be redeemed. 
  • Printable email vouchers shall be provided free of charge to the email address provided at point of purchase. 
  • Courses must be pre-booked and Vouchers redeemed online only. Redemption contact details are provided on the voucher.
  • Vouchers can be used as part or full payment for a course and/or physical goods. If the course cost or goods exceeds the amount of the gift voucher, the balance must be paid in full prior to the purchase. Bank transfer details will be sent on request to reduce any transactional fees. 
  • Vouchers are non-refundable and non-transferable
  • Course availability: Spaces are only secured once a course has been booked, so it is recommended that you book as early as possible to avoid disappointment. 
  • ​Vouchers used to redeem workshops must be done by arrangement via e mail 
  • Lost, stolen, or destroyed gift vouchers will not be replaced, exchanged, or refunded
  • Cancellation: In the unlikely event that a course needs to be cancelled by PickOne Studios, new gift vouchers shall be issued and shall be valid for a further 12 months. If a course is cancelled by a voucher holder no refund or replacement course shall be given.
  • Vouchers are valid for the full cost of courses, workshops or goods as advertised at www.pickone.co.uk up to the face value of the voucher. 
  • Physical goods purchased can be returned within 30 days should there be an issue and the Voucher reinstated to its full face value or alternative goods/services selected. Further exchanges will not be permitted. Purchaser will be responsible for the the cost of postage and packaging.
  • Goods purchased cannot be exchanged for the financial value of the items purchased with a voucher. 
  • PickOne will be responsible for all postage and packaging costs within the UK.
  • ​A charge of £20 will be administrated to all overseas sales for goods made with a PickOne Voucher. This will contribute to postage and packaging costs and will be taken off the cost of the voucher meaning a voucher bought for £100 can be redeemable for goods to the value of £80 for all goods being shipped overseas.

Last updated on t he 22.11.2020. We reserve the right to update our Terms and Conditions. 
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